Return and Refund Policy

Return & Refund Policy

Due to the custom nature of our work, all sales are final once your flowers have arrived at our facility. At that point, we immediately begin preparation and design work tailored specifically to your order.

If you selected our deposit-based payment option, please note that all deposits are non-refundable once flowers are received, as we reserve materials, design time, and production space specifically for your keepsake.

You may cancel your order and receive a refund of any payments made only if your flowers have not yet arrived at our facility. Once they are received, no cancellations, refunds, or returns will be accepted.

We understand how meaningful these pieces are and will work closely with you to confirm your design specifications prior to the start of the preservation process. Any changes to the original request after this point may result in additional labor charges, materials costs, or delays in production and shipping.

Please note:

• We do not offer returns or exchanges, as each piece is handcrafted and made to order.
   
• Natural variations in flower color, size, or texture are normal and not considered defects.
   
• If you are unhappy with your final piece, we welcome you to reach out to us directly so we can address your concerns.

Policy Updates:
Honeysuckle Flower Preservation LLC reserves the right to update or modify this policy at any time without prior notice. Please review this page before placing an order to ensure you’re aware of our most current term