Privacy Policy

PRIVACY POLICY
Honeysuckle Flower Preservation LLC

Effective Date: 2/13/2026 (originally adopted: 2022)

Honeysuckle Flower Preservation LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, communicate with us, or otherwise interact with our services.

By using our website or services, you consent to the practices described in this Privacy Policy.

  1. Information We Collect

We may collect personal information that you voluntarily provide to us when you place an order, submit a contact form, request a quote, subscribe to emails or newsletters, communicate with us by email, chat, or phone, upload photos or order details, or ship flowers or keepsakes to our facility.

Personal information may include your name, billing address, shipping address, email address, phone number, order details and preferences, uploaded images or files related to your order, and payment confirmation details. We do not store full credit card numbers.

We may also automatically collect non personal information including your IP address, browser type, device type, pages visited, time spent on the website, referring website, and cookie or tracking data.

  1. How We Use Your Information

We use your information to process and fulfill orders, communicate about your order status, send invoices and payment reminders, provide customer support, deliver completed products, respond to questions or service requests, improve website functionality, prevent fraud or abuse, and comply with legal obligations.

We may also use your email address to send service related communications and, if you opt in, marketing emails.

  1. Payment Information

All payments are processed through secure third party payment processors including Shopify Payments and other approved providers. We do not store full credit card numbers on our servers. Payment processors handle your financial information in accordance with their own privacy and security policies.

  1. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to remember your preferences, improve site performance, analyze website traffic, and support marketing and advertising efforts.

We may use services such as Shopify analytics, Google Analytics, Meta advertising services, and email marketing platforms.

You can control cookies through your browser settings, although disabling cookies may affect site functionality.

  1. Sharing of Information

We do not sell your personal information.

We may share information only with trusted third parties necessary to operate our business including shipping carriers, payment processors, email and marketing platforms, website hosting through Shopify, and legal or regulatory authorities when required. These parties receive only the information necessary to perform their services.

  1. Customer Content and Photos

Customers may provide photographs, floral arrangements, or design materials in connection with an order. These materials may be used to complete your custom order, communicate design approval, and provide customer service.

With your permission, we may use images of completed work for portfolio, website, or social media marketing. We will not publicly share identifying personal information without consent.

  1. Data Retention

We retain order and transaction records as required for accounting, tax reporting, warranty and service support, and legal compliance. We may also retain customer communications as needed to provide ongoing support and resolve disputes.

  1. Your Privacy Rights

You may request access to your personal information, correction of inaccurate information, deletion of information subject to legal retention requirements, or removal from marketing emails.

To make a request, contact us using the contact information listed below.

  1. Email Communications

If you subscribe to our mailing list, you may receive updates, promotions, or educational content. You may unsubscribe at any time using the unsubscribe link in our emails.

Transactional communications related to orders, invoices, or customer service will still be sent as necessary to complete your order.

  1. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

  1. Children’s Privacy

Our services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children. If such information is discovered, it will be promptly deleted.

  1. Third Party Websites

Our website may contain links to third party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

  1. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the updated policy.

  1. Contact Information

Honeysuckle Flower Preservation LLC
1120 S Grand Ave Ste B
Gainesville, TX 76240
Email: support@honeysuckleflower.com